01
Managed Reliability
Outage Readiness Programme
Short, precise runbooks and an on-call rota, so your next outage is handled through an agreed process instead of improvisation under pressure.
Managed Reliability
Content Platform Maintenance
Monthly updates, tested backups, uptime monitoring and malware scanning for the content-managed website that your business depends on every single day.
- Timeline
- Onboarding in 3 working days, then ongoing monthly
- Deliverables
- 7 listed
- Reference
- EX-MRL-103
- Fixed fee
- ₹9,999
01 / Overview
What this service delivers
Most website breaches come through an extension with a known vulnerability that was patched months before. Each month we apply updates to the core software, themes and extensions of your content management platform, which is open source, on a staging copy first, compare your most important pages visually to catch any layout shifts, and only then deploy to the live site. Backups are stored off-site every day, and we prove a restore each month. If the site is ever infected, the cleanup is covered within the plan at no extra cost.
02 / Deliverables
What you receive 7 items
- 01Monthly updates to core, themes and extensions, tested on staging first
- 02Visual comparison of important pages before updates go live
- 03Daily off-site backups, with a monthly restore test
- 04Uptime monitoring with alerts sent to your team and to ours
- 05Malware scanning, including cleanup if an infection is detected
- 06A quarterly review of site performance and page speed
- 07A monthly summary of updates applied, uptime recorded and issues found
03 / Fit
Who it suits, and what we need from you
Ideal for
- Businesses that receive enquiries or payments on their website
- Online shops where every hour of downtime costs real rupees
- Owners who have never updated their site since it went live
What we need from you
- Admin access to both the content system and the hosting account
- An existing staging environment, or permission to set one up
- A contact who can sign off on decisions when required
You share these through the technical brief in your dashboard after checkout.
04 / Outcomes
What changes for your team
- 01
Updates are applied safely rather than delayed out of fear
- 02
Backups proven by actual restores, not just scheduled
- 03
Infections are handled within the plan instead of charged as emergencies
This is a remote engineering service, so nothing is shipped physically. Work is delivered into systems you control. Read delivery & handover and refunds & cancellation for the full terms.
Related services
All Managed Reliability Often considered alongside this one.
02
Managed Reliability
Dedicated Platform Stewardship
Monthly support covering monitoring, bug fixes and patching, delivered by a specific, named engineer who already understands your system in depth.
03
Managed Reliability
Production Observability Engineering
Availability monitoring and alerts that spot problems before your customers do, calibrated so every notification is genuinely worth someone's attention.
04
Managed Reliability
Backup Recovery Assurance
A structured exercise confirming your backups can actually be restored, measuring real recovery time and fixing any weaknesses uncovered along the way.